Terms of Service

This website is operated by Zivontra. Throughout the site, the terms “we”, “us”, and “our” refer to Zivontra. We provide access to this platform, including all information, tools, and retail services, conditioned upon your acceptance of all terms, conditions, notices, and policies detailed here.

By visiting our portal or placing an order, you engage with our service and acknowledge being governed by these Terms and Conditions. These rules apply to all website visitors, merchants, customers, vendors, and content contributors. If you do not agree to these terms in full, you may not access the website or use our services.

Section 1 – Online Store Terms

By accessing this site, you confirm that you are at least the age of majority in your jurisdiction, or that you have given authorized consent for any minor dependents to use this service.

You must not utilize our catalog products for unauthorized or unlawful purposes, nor violate any regional regulations. Transmission of malicious code, worms, or disruptive viruses through our systems is strictly forbidden. Any violation of these provisions will lead to an immediate stoppage of your access to our services.

Section 2 – General Conditions

We reserve the right to decline service to any party for valid operational reasons at any given time.

You agree not to duplicate, replicate, copy, resell, or exploit any section of the service, product designs, or content available on this portal without prior written authorization from Zivontra.

Section 3 – Information Accuracy and Timeliness

While we strive to maintain accurate catalog information, we cannot guarantee that all descriptive content or historical data will always remain current or comprehensive. The materials provided are meant for general purchasing reference, and users should verify specific custom specifications prior to order submission.

Section 4 – Modifications to Services and Pricing

Prices for all personalized ceramic mugs, keyholders, and merchandise are subject to updates without advance notification.

We retain the prerogative to alter or discontinue products or services at our discretion. Zivontra is not liable to customers or third parties for any subsequent price modifications or product suspensions.

Section 5 – Products, Customizations and Display

Certain custom products may have restricted production runs based on raw ceramic and wood supplies. While we make every attempt to render item finishes and colors with fidelity, actual screen displays may show slight chromatic variations from physical printed ceramic glazes.

Returns, replacements, or transit compensation are handled strictly according to our published Return Policy.